Effective Date: March 29, 2025
Maltby Manor Senior Living respects the privacy of residents, prospective residents, families, visitors, and individuals who contact us through our website. This Privacy Policy explains how information submitted through the Maltby Manor website may be collected, used, stored, and protected.
The Maltby Manor website and contact forms should not be used for medical emergencies. If you or a loved one is experiencing a medical crisis, please seek immediate help.
For a medical emergency, call 911 immediately.
When you use our website, contact us, request information, or schedule a tour or preliminary assessment, we may collect information such as:
Important Note: Please do not submit highly sensitive medical information through a general website contact form unless specifically requested through a secure method.
Information submitted through our website may be used to:
Maltby Manor does not sell personal information submitted through its website.
Some inquiries may include information concerning a prospective resident’s health, mobility, medications, memory, personal-care needs, or other care-related information.
Maltby Manor treats this information as sensitive and limits its use to purposes reasonably necessary to respond to the inquiry, evaluate potential care needs, communicate with authorized persons, and comply with applicable law.
We may share information when reasonably necessary with:
We do not sell personal health information.
Our website may use cookies or similar technologies to help the website function properly, understand how visitors use the site, and improve website performance.
Where required by law, visitors will be provided appropriate choices regarding optional tracking technologies.
Maltby Manor uses reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Please note that no website or electronic transmission system can be guaranteed to be completely secure.
You may contact Maltby Manor to:
Some information may need to be retained when required by law or necessary for legitimate healthcare, regulatory, or business purposes.
Questions regarding this Privacy Policy may be directed to: